An inherited safe with no combination, a dial that has drifted, an electronic keypad that stopped responding: each has a proper way in that preserves the box. We open, service and reset safes for homes and small businesses, and explain the upkeep.

Request a visit

Same fees day or night · 23 years in business

The fix, explained · London

What is the door doing?

EmergencyHome Lockout ServiceThe key slides in and turns all the way round, but the bolt stays put.

The fix

Different locks call for different openings, and a lockout visit starts by reading the hardware on your door. A spring latch in a knob or lever behaves differently from a deadbolt, a mortise lock in an older home has its own internals, and a high-security cylinder resists shortcuts that work on builder-grade hardware.

Call (226) 777-6122 Request a visit Home Lockout Service

EmergencyBusiness Lockout ServiceMinus eighteen with a wind, and the exterior cylinder on the shop door has frozen solid overnight after yesterday's slush.

The fix

Heavy commercial doors move, and a good share of business lockouts are really door problems. A glass storefront door hangs on pivots or a continuous hinge that wear with thousands of openings a week, and once the door drops a few millimetres the hookbolt or latch binds against its strike.

Call (226) 777-6122 Request a visit Business Lockout Service

EmergencyBroken Key ExtractionThe padlock on the shed has been stiff all summer.

The fix

If a key has just snapped in your lock, the most helpful thing you can do is nothing further to the lock. Keep the half in your hand, note whether the door is locked, and resist the tweezers and the glue, both of which push the piece deeper and add material the locksmith must clear first.

Call (226) 777-6122 Request a visit Broken Key Extraction

EmergencyBreak-In Damage Lock RepairThey did not get in.

The fix

In a rental or condo the repair involves more than one set of hands. A tenant reports the break-in to the landlord or property manager, who normally arranges the work, because landlords are responsible for repairs and both sides have rules about changing locks and sharing keys.

Call (226) 777-6122 Request a visit Break-In Damage Lock Repair

EmergencySeized & Jammed Lock OpeningIt is the coldest morning of the winter and the key goes halfway into the side door and stops.

The fix

A lock rarely seizes without warning. It asks for a wiggle, then a firmer wiggle, then it needs the door pulled toward you, and one morning it stops.

Call (226) 777-6122 Request a visit Seized & Jammed Lock Opening

EmergencyLost Keys — Same-Visit RekeyThe keys fell out of a gym bag somewhere between the arena and the parking lot.

The fix

When a key disappears, cutting yourself another copy solves the wrong half of the problem. You can get in again, but so can whoever finds the original.

Call (226) 777-6122 Request a visit Lost Keys — Same-Visit Rekey

Person in safety glasses holding a small metal lock cylinder beside a workbench with a red cloth and an open car door.

23years in business
24/7open, every day
Same feesday, night or weekend
On siteassessment preferred

Built around your door

Mailbox locks are small, but a mailbox is where the bank statements arrive, so we take them seriously. Most residential boxes take a standard cam lock that can be swapped without fuss once the box is confirmed as yours; multi-unit buildings usually need the property manager's go-ahead first. We match the new lock to the box, cut two keys, and note the code for the future.

Chelsea Green, Cleardale, Glen Cairn Woods, Southdale and Wilton Grove

A locksmith who listens. The job starts with your description, not our assumptions. What you have noticed about the door often points to the cause before we touch it.
Honest about what is worth doing. Some hardware deserves saving and some does not. We tell you which and why, so you spend on what makes a difference.
Left better than found. The door works, the area is clean and you have keys, notes and a clear idea of what to watch for. That is the standard for every visit.

Call us about stronger locks: (226) 777-6122

Locksmith services

What we do

Choosing a service is easier when you know what each one actually changes. Rekeying changes the key, replacement changes the hardware, repair keeps what you have working, and installation adds something new. The sections below sort our work along those lines.

Key-cutting machine with red handles on a worn wooden bench beside a tray of loose keys, key fobs and a screwdriver.

LockoutsLockout ServicesThe word emergency covers a range, from mildly inconvenient to genuinely frightening.Services

The word emergency covers a range, from mildly inconvenient to genuinely frightening. A parent locked out with a baby inside, a shop owner facing a smashed back door at closing time. We treat each with the same steadiness and adjust the pace to the situation.

Lockout Services

Kneeling technician using a small tool at the handle set of a black door, with an open tool bag and yellow flowers.

Change or rekeyChange or Rekey LocksA smart lock with a dying battery, a keypad that has forgotten its code or an app that stopped pairing is now a residential locksmith call as much as…Services

A smart lock with a dying battery, a keypad that has forgotten its code or an app that stopped pairing is now a residential locksmith call as much as a mechanical one. We service both kinds and will tell you honestly when the mechanical version is the wiser buy.

Change or Rekey Locks

Technician in a cap holding a car key fob beside an open vehicle, with a tablet and key parts on a bench.

High securityHigh Security LocksHigh security cylinders come in rim, mortise, knob, lever and interchangeable-core formats, so almost any existing lock body can be upgraded.Services

High security cylinders come in rim, mortise, knob, lever and interchangeable-core formats, so almost any existing lock body can be upgraded. The page describes how we assess what you have and choose a cylinder that fits it.

High Security Locks

Person seated at a wooden table examining a brass mortise lock body, with a tool roll, small lock parts and a mug.

CommercialCommercial LocksFrom a back door that never quite latches to a keying plan for a whole building, commercial services deal with the practical side of running a…Services

From a back door that never quite latches to a keying plan for a whole building, commercial services deal with the practical side of running a premises. We explain the choices, work around your schedule and leave a clear record of who holds what.

Commercial Locks

Black door with a card-reader lock panel above a lever handle, beside a tray of tools and a parts box.

Car keysCar KeysCar lockouts are the one automotive job where you are most aware of the clock, so we keep the phone call short: where you are, what the vehicle is…Services

Car lockouts are the one automotive job where you are most aware of the clock, so we keep the phone call short: where you are, what the vehicle is, whether anyone or any animal is inside, and how to reach you.

Bigger photo, sooner job: Emergency Book soon Plan ahead

Car Keys

Sound familiar?

Small things. Big difference.

Ceramic dish holding keys on a wooden table beside a leafy vase, with a black door, deadbolt and knob behind.

1 / 3

It is minus fifteen, the wind is coming across the driveway, and the key will only go halfway into the deadbolt. Yesterday's thaw left water in the keyway and overnight it froze solid. Forcing it only makes the metal flex.

Home Lockout Service

2 / 3

You signed the lease on the unit last week and the landlord handed over possession, but the previous tenant's locks are still on both doors and no keys came with them. Your fixtures arrive tomorrow and the doors will not open.

Business Lockout Service

3 / 3

You have just signed the lease on a unit the previous tenant ran for a decade. The landlord handed over three keys, the back door wears a padlock nobody can open, and nobody can say how many front-door keys are still out there.

Commercial Rekeying

Which fix fits?

IfThe padlock on the back gate has rusted shut.

ThenReplace it with a weather-rated padlock.

A shrouded shackle and a drainage-friendly body cope with rain and salt far better than an indoor lock left outside.

IfThe shed holds the bikes and the lock is a flimsy one.

ThenA hasp and a proper padlock.

The hasp matters as much as the lock; fitted with carriage bolts it resists prying.

IfThe mailbox key is lost and the mail is piling up.

ThenReplace the mailbox lock and cut new keys.

With proof the box is yours, the cam lock swaps out cleanly and you get two keys for it.

IfYou came home to find the front door standing open.

ThenBreak-In Damage Lock Repair.

In a rental or condo the repair involves more than one set of hands.

IfThe key turns a full circle without any resistance and the deadbolt stays exactly where it is.

ThenSeized & Jammed Lock Opening.

A lock rarely seizes without warning.

IfA roommate moved out on bad terms and says the key was left on the counter.

ThenLost Keys — Same-Visit Rekey.

When a key disappears, cutting yourself another copy solves the wrong half of the problem.

Open 24/7 in London

How a visit goes

Chelsea Green Locksmith Co.

Job ticket · open 24/7

1 Call
Call us about stronger locks.
Describe the property, the hardware and what has changed, and the visit starts from what you have seen.
(226) 777-6122 · open 24/7
2 Questions
Listening to the door's history
Has it been forced, does it drag, who has had keys? Those answers tell us whether the frame, the cylinder or the key list needs attention first.
3 On the way
In the van
London to Chelsea Green, Cleardale, Glen Cairn Woods, Southdale and Wilton Grove.
- Pick and tension tools
- Replacement cylinder or deadbolt
- Plug spinner
- Broken key extractors
- Strike plate and long hinge screws
4 Fixed
Testing every key in every lock
Reinforcing what takes the blow. A box strike and three-inch screws into the studs, long hinge screws, and filled holes where the wood has split, before any cylinder is changed.
Testing every key in every lock. Doors open, doors closed, both sides, then a push on the locked door to feel for play. We finish by writing down what was fitted.

Same fees day, night or weekend · on-site assessment preferred

Middlesex, Ontario

London information

Town: London, Middlesex, Ontario
In business: 23 years
Hours: Open 24/7 · nights, weekends and holidays, same fees
Phone: (226) 777-6122
Work: lockouts, change or rekey, high security, commercial
Visits: On-site assessment preferred. Request a visit or call.

What the census means at the door

52%

Older homes. About 52% of homes in London were built in 1980 or earlier, according to the 2021 Census.

Period hardware on older homes deserves matching parts, not a mismatched modern set. A locksmith who works among such houses keeps finishes and styles that suit them, so a repaired or replaced lock still looks like it belongs to the door.

49%

A mix of homes. Single-detached houses make up about 49% of homes in London (2021 Census).

Mixed housing means a locksmith sees a bungalow in the morning and a condo tower in the afternoon. The stocked van has house-door deadbolts, suite-door cylinders and the finishes for each, so neither kind of customer waits for a second visit.

Source: Statistics Canada, 2021 Census of Population

Nearby

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Ask us anything about locks

Advice · (226) 777-6122

My deadbolt only locks if I push the door. Will a new lock cure that?

The push is a sign the bolt and the strike pocket are out of line, which is a door and frame matter more than a lock fault. A new deadbolt is welcome if the old one is worn, but the visit also adjusts the strike, deepens the pocket or tightens hinges so the bolt throws freely with the door simply closed. Done together, the door locks with a fingertip and the new hardware works as designed.

Can you replace the lock on a sliding patio door or French doors?

Yes. Sliding doors take a replacement mortise hook lock sized to the rail, often with a keyed exterior, and benefit from a secondary foot bolt or a pin through the frames. French doors are secured by treating the inactive leaf properly with flush bolts into the head and sill, then fitting a deadbolt to the active leaf with a strike into that reinforced edge. Both are routine parts of a residential upgrade.

Can I replace only the deadbolt and keep my existing knob?

Yes. The deadbolt and the knob or lever are separate locks in separate bores, so one can be replaced while the other stays. The new deadbolt can be pinned to work on the same key as the knob if the keyways are compatible, and its finish can be matched to the knob so the door looks intended. Replacing the deadbolt first is a sensible order, since it does most of the securing.

What information helps before the visit?

A photo of each door's lock from inside and outside, the type of door, whether there is glass nearby and roughly how many keys are in circulation. For a business, a sketch of the doors and who needs to reach each area saves a great deal of time. Mention any door that sticks, has been forced or has a closer or push bar on it. With that, the locksmith arrives with the right formats and a plan to discuss.

Open 24/7

Request a visit

Call to discuss your business's keys.

Call now · open 24/7(226) 777-6122

On-site assessment preferred
Same fees day, night or weekend
23 years in business

Locksmith in London, OntarioSafes opened.Combinations changed.

What's happening right now?

Built around your door

Call us about stronger locks.

Listening to the door's history

In the van

Testing every key in every lock

What the census means at the door

Nearby

Request a visit