
Change or rekey · London
Vintage Mortise Lock Service
Someone painted the door years ago without removing the hardware. The faceplate, the strike and the little thumb-turn are all under several coats, the deadbolt scrapes when it moves, and the knob is stiff enough to leave marks on your hand.
Call now · open 24/7(226) 777-6122In plain words
Most old mortise locks fail for boring reasons. A coil spring that has been compressed a hundred thousand times since the house was built finally breaks, or the grease inside the case dries into something like wax and the levers stick in it. Neither justifies cutting a new hole in a solid oak door. The service opens the case, cleans out the old lubricant, replaces the springs with the right size, matches any worn follower or lever and lubricates the mechanism lightly. The same case goes back into the same pocket, and the knob returns to level with the crisp snap it had decades ago.
How the visit goesAfter a wet summer the entry door sits lower in its frame. The lock works perfectly when the door is open, but with it shut you have to lift the handle and shoulder the door to get the deadbolt to throw.
Vintage Mortise Lock Service · London
How the visit goes

- 1
Reading the faceplate
Standing at the open door, the locksmith looks at the narrow brass or steel plate in the door edge. Its height, the spacing of its screws, any maker's stamp, and whether it shows one bolt or two tell a good deal about what is inside: a latch-only case for an interior door, a latch and deadbolt case for an entry, or a privacy function with a turn button. The distance from the door edge to the centre of the knob, the backset, is measured, along with the spindle size. These figures decide which springs, followers and, if it comes to that, which replacement case will fit, so they are written down before the lock is disturbed.
- 2
Taking the lock out without marking the door
Removal is done in a set order so nothing is forced. The knob set screws are backed off and the knobs and spindle drawn out, then the escutcheons are lifted away, their screw positions photographed for reassembly. On a cylinder lock, the small set screw in the faceplate is released and the cylinder is unthreaded from the case. The faceplate screws come out, and the case is eased from its pocket with a gentle rock, never a pry bar, because the wood at the edge of an old door is thin. Everything that comes off is bagged and labelled, and the pocket is looked at while it is empty.
- 3
A lock that feels new and looks old
What you get back is the door you had, with the lock working as it was designed to. The knob returns level with a snap, the latch catches when the door is pushed shut, the deadbolt throws with a light turn of the key or the thumb-turn, and the key goes in and out without a wiggle. Nothing on the face of the door has changed except that the brass has been cleaned where it was handled. The locksmith runs through each function with you from both sides before leaving, so the standard of what has been done is something you have seen, not something you have been told.
In the van
- Light lock oil
- Hub followers and lever packs
- Hardwood dowel and wood glue
- Bit key blanks
- Deadbolt lever springs
What affects the quote
- 1
Replacement cylinder
When a pin-tumbler cylinder is past rekeying, a new mortise cylinder of the right thread and cam is fitted. A standard cylinder and a high-security one are different hardware and are quoted as such.
- 2
Parts that must be ordered
A reproduction case or an unusual cylinder size may have to be ordered to measurement, which means a second visit to fit it. The quote separates the first visit from the return.
- 3
Replacement case
A case that is cracked or worn through is replaced with a reproduction or modern mortise case sized to the pocket. The case itself, any trimming of the pocket and the refitting are itemised separately from a repair.
Same fees day, night or weekend.
Vintage Mortise Lock Service: questions
What exactly is a mortise lock?
It is a lock built as a flat rectangular case that sits inside a pocket cut into the edge of the door, rather than through a round hole bored across it. The case holds the latch, usually a deadbolt, the hub the knob spindle turns, and the springs. On the faces of the door you see the knobs, decorative plates and either a keyhole for a bit key or a round cylinder. Most doors built before the middle of the last century carry one.
Which parts usually need replacing?
Springs, first and foremost: the latch spring, the hub spring that returns the knob, and the small springs on the deadbolt levers. After that, the spindle and knob set screws, a hub whose square has worn round, a worn deadbolt lever or follower, and on later locks the cylinder set screw or the cylinder itself. Bolts, cases and trim are almost always kept, cleaned and refitted rather than replaced.
Do I need to prove I own the house before you work on the lock?
Yes, and it is a normal part of any lock or key work. Photo identification together with something that ties you to the address is enough. If you rent, the locksmith will ask who should receive the keys, because landlords and tenants in this province are expected to agree on lock changes and share keys. This check takes a moment and it protects every household the locksmith is asked to work for.
Vintage Mortise Lock Service near you
Middlesex, Ontario
London information
- Town
- London, Middlesex, Ontario
- In business
- 23 years
- Hours
- Open 24/7 · nights, weekends and holidays, same fees
- Phone
- (226) 777-6122
- Visits
- On-site assessment preferred. Request a visit or call.
What the census means at the door
52%
Older homes. About 52% of homes in London were built in 1980 or earlier, according to the 2021 Census.
Period hardware on older homes deserves matching parts, not a mismatched modern set. A locksmith who works among such houses keeps finishes and styles that suit them, so a repaired or replaced lock still looks like it belongs to the door.
49%
A mix of homes. Single-detached houses make up about 49% of homes in London (2021 Census).
Mixed housing means a locksmith sees a bungalow in the morning and a condo tower in the afternoon. The stocked van has house-door deadbolts, suite-door cylinders and the finishes for each, so neither kind of customer waits for a second visit.
Open 24/7
Request a visit
Someone painted the door years ago without removing the hardware.
Call now · open 24/7(226) 777-6122- On-site assessment preferred
- Same fees day, night or weekend
- 23 years in business




