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Two people exchanging a key at an open front door, with a disassembled lock cylinder and small parts arranged on a cloth nearby. — Lost Keys — Same-Visit Rekey, London

Emergency Lockouts · London

Lost Keys — Same-Visit Rekey

The keys fell out of a gym bag somewhere between the arena and the parking lot. The ring has a tag from the building with the unit number on it.

Call now · open 24/7(226) 777-6122

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In plain words

When a key disappears, cutting yourself another copy solves the wrong half of the problem. You can get in again, but so can whoever finds the original. A same-visit rekey turns that around: the locksmith works through each cylinder the missing key operated, fitting new bottom pins on a conventional lock or resetting a homeowner-rekeyable one through its own procedure, and refits the lock to the door. The lost key still slides into the keyway but no longer lifts the pins to the right height, so it turns nothing. You leave with fresh keys cut on site and the same locks you already had.

Sound familiar?

A roommate moved out on bad terms and says the key was left on the counter. It was not. You have already changed the Wi-Fi password, but the front door still opens for a key that could be anywhere.

How the visit goes

Lost Keys — Same-Visit Rekey · London

How the visit goes

Double glass doors in metal frames with a horizontal push bar, beside a brick wall, with a parking lot and trees outside.
  1. 1

    What was on the ring

    The next few minutes are spent on the ring itself, because a key ring is a bundle of different problems. House keys point to cylinders that will be repinned. A garage remote points to an opener whose memory should be cleared. A building fob or parking card points to a property manager. A car key with a chip points to the automotive side of the trade. A tag with an address, a licence lost in the same bag, or a work lanyard in the same pocket changes how soon the household side should be settled. Listing it all before any tool comes out means nothing on the ring is forgotten when the van pulls away.

  2. 2

    Cutting the new keys on site

    Common keys are cut on the van rather than ordered in, though some restricted systems need the blank from an authorised distributor first. The first key is cut on a code machine, a crisp, original-depth key rather than a copy of a copy, and tried in the first repinned cylinder before another is touched, so any adjustment happens once. The rest are cut to the same code, deburred, and tested in turn. Keys cut this way run smoothly from the start and stay accurate through years of copying, because every later duplicate can be made from the code rather than from a worn blade.

  3. 3

    Cylinders that turn more sweetly than before

    A cylinder that has been apart, cleaned and repinned usually feels better than it did before the key went missing. Old grease, road salt and the grit that collects in a keyway over a decade came out with the plug, and a dry lubricant went in. Keys cut to code seat fully and lift each pin cleanly. If a door had a key that needed a wiggle or a shove, that is often gone. Follow your lock's own maintenance guidance to keep it that way: many cylinders take a puff of graphite or PTFE into the keyway now and then, some a specified liquid lubricant instead; general household oils and sprays collect dust and gum the pins.

In the van

  • Cylinder retaining-clip and cap tools
  • Top pins and cylinder springs
  • Key gauge and decoder
  • Rekeying pin kit
  • Rekeyable-cylinder reset tool

What affects the quote

  1. 1

    Restricted or high-security keyways

    Patented and high-security cylinders carry more parts, need dedicated pin kits and issue keys through authorised channels. Rekeying them takes longer and the blanks cost more than common residential ones.

  2. 2

    Homeowner-rekeyable cylinders without a working key

    Resetting a homeowner-rekeyable cylinder when its key is gone uses that system's own reset fixture, where the installed lock supports one, and a few extra minutes per cylinder, which shows as a small line on the quote.

  3. 3

    Travel to the property

    Every call-out includes the drive. A house across town and a rural property at the end of a concession road involve different time on the road, and the quote reflects the trip.

Same fees day, night or weekend.

Have it ready

Before you call · 0 / 3

(226) 777-6122

Lost Keys — Same-Visit Rekey: questions

Advice · (226) 777-6122

What if my front and back doors are different brands?

Different brands often mean different keyways, so the same key blank will not enter both. The locksmith has two routes: replace the cylinder in one lock with a compatible one so both doors take the same key, or rekey each to its own new combination and give you two keys. Which suits you depends on the hardware and how much you want a single ring. Both are decided with you on the doorstep.

What should I do before the locksmith arrives?

Walk the property and note every door the missing key opened, including the garage, shed and gate. Gather any keys you still have, since a working key helps in reading each cylinder. Have identification and, for tenants, something showing the tenancy. Decide roughly how many keys you want and whether you would like all doors on one key. If a garage remote or building fob was lost too, mention it when you book.

How long does a whole-house rekey take?

Plan on an hour or two for a typical house with three or four cylinders, including the walk-through, identification, pinning, cutting and testing. Each additional cylinder adds a little, as does swapping a cylinder to bring a mismatched door onto the same key, resetting a homeowner-rekeyable lock or clearing a garage opener. The locksmith gives a realistic window on the phone once the list of doors is known.

Middlesex, Ontario

London information

Town
London, Middlesex, Ontario
In business
23 years
Hours
Open 24/7 · nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

What the census means at the door

52%

Older homes. About 52% of homes in London were built in 1980 or earlier, according to the 2021 Census.

Period hardware on older homes deserves matching parts, not a mismatched modern set. A locksmith who works among such houses keeps finishes and styles that suit them, so a repaired or replaced lock still looks like it belongs to the door.

49%

A mix of homes. Single-detached houses make up about 49% of homes in London (2021 Census).

Mixed housing means a locksmith sees a bungalow in the morning and a condo tower in the afternoon. The stocked van has house-door deadbolts, suite-door cylinders and the finishes for each, so neither kind of customer waits for a second visit.

Source: Statistics Canada, 2021 Census of Population

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The keys fell out of a gym bag somewhere between the arena and the parking lot.

Call now · open 24/7(226) 777-6122
  • On-site assessment preferred
  • Same fees day, night or weekend
  • 23 years in business